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Roles

Each member of a client account has one role there. The same person can have different roles in different client accounts.

Owner Admin Author Viewer
See every saved file in the account Yes Yes Yes Only what is shared with them
Save files to the account Yes Yes Yes No
Share files with viewers Yes Yes Yes No
Add, change and remove members Yes Yes, except owners No No
Make someone an owner Yes No No No
  • Owner: the people responsible for the account. Keep at least two, so the account never depends on one person.
  • Admin: people who manage the team day to day.
  • Author: people who load data and keep files. Authors see everything in the account, so the team works from the same files without sharing each one.
  • Viewer: people who read reports. A viewer sees only what an author, admin or owner has shared with them, so unfinished work stays out of sight.

The rules are checked by the database on every request, not only by the screens. A viewer who knew the address of an unshared file still could not open it, and nobody in one client account can reach another’s files.